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Famflora operates this store and website, including all related information, content, features, tools and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Famflora is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
We may collect personal information from the following sources:
We use your personal information to provide you with the Services, including to perform our contract with you, process your payments, fulfill your orders, remember your preferences and items you are interested in, send notifications related to your account, process purchases, returns, exchanges or other transactions, create and manage your account, arrange shipping, facilitate returns and exchanges, enable you to post reviews, and create a customized shopping experience, such as recommending products related to your purchases.
We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional communications by email, text message or postal mail, and showing you online advertisements for products or services on the Services or other websites.
We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect or prevent fraud, illegal or malicious activity, and protect the Services and users.
We use your personal information to provide customer support, respond to inquiries, and maintain our business relationship with you.
We use your personal information to comply with applicable law, respond to legal requests, enforce our terms and policies, and protect our legal rights.
We may disclose your personal information:
The Services are hosted on Shopify, which collects and processes personal information to provide and improve the Services. Information you submit may be transferred to and processed in countries outside your own. Shopify may process your information for enhanced features such as personalized advertising. Shopify is responsible for responding to certain data rights requests related to this processing.
To learn more, visit the Shopify Consumer Privacy Policy and Shopify Privacy Portal.
The Services may contain links to third-party websites. Famflora is not responsible for the privacy, security, or content of such third-party platforms.
The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.
While we take reasonable steps to protect your personal information, no system is completely secure. We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.
Depending on your location, you may have rights to access, delete, correct, or port your personal information, and to manage marketing communications. You may exercise these rights by contacting us.
We do not discriminate against users for exercising their privacy rights.
If you have concerns about how Famflora processes your personal information, you may contact us or lodge a complaint with your local data protection authority.
Your personal information may be transferred and processed outside your country. Where required, we rely on approved legal safeguards such as Standard Contractual Clauses.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.